FAQ - BOAT RENTAL
Boat rental Berlin Richtershorn
Here you will find answers to frequently asked questions
Bookings
Everything you need to know about bookings - from inquiry to confirmation
Yes, depending on availability, spontaneous bookings are also possible. We recommend checking our homepage or calling in advance, as experience has shown that the availability of boats can change quickly due to last-minute cancelations. To make sure that someone is on site, we recommend calling 0151 55646900 or sending a WhatsApp message to this number (e.g. if you can't reach us by phone)!
If you need a total bill including accessories for your boat rental, you should book a fuel flat rate in advance. This also avoids waiting times at the port for the fuel consumption to be calculated.
Yes, the deposit is paid to the responsible driver.
Yes, at any insurance broker or travel agency.
A valid identity document (identity card or passport with registration certificate) and the BINNEN sports boat license (only for motorization over 15 hp) must be presented. Please note: The SEE boating license is not valid in inland areas. You must also bring cash in the amount of the deposit (e.g. €300) and fuel money. We also recommend that you bring sun protection and sufficient water on board.
Yes, your boat will be ready for you at the harbor at the time you have booked. It can also be picked up later or dropped off earlier without prior arrangement.
Tours
Everything you need to know about tour bookings, procedures and preparations
You can book a tour via our website. When booking, we need your name, a contact option (e-mail or telephone number), the desired tour date and the number of people.
Changes and cancellations are possible free of charge up to 48 hours before the tour date. If you cancel at shorter notice, we will charge a processing fee. You can find the exact terms and conditions in our cancellation conditions on the website.
Boats & rafts
Everything you need to know for a stress-free tour on the water
Our boats are equipped with weather protection. If there is really bad weather with storms and continuous rain on the day of booking (which we do not hope for), you are protected from it. Thunderstorms are often only localized and temporary. A few clouds in the sky or a few degrees less than desired are no reason to postpone the booked trip to another day.
Yes, both our boats and our rafts have a fixed roof and are therefore protected from the midday sun and from the rain by a removable tarpaulin.
You will always receive your boat with a full tank of fuel. Without a pre-booked fuel flat rate, the costs for fuel are calculated as a lump sum according to the rental period and offset against the deposit when the boat is returned. Of course you can also refuel yourself. The SPREVES boat filling station is 10 minutes' drive from the harbor. The corresponding fuel receipt must be presented when returning the boat.
Unfortunately not. Pets are not allowed on our boats.
No! We recommend a power bank for the private power supply.
Yes, our boats have a radio with a Bluetooth interface that you can easily pair with your cell phone.
Yes, please note: Barbecuing on board is only permitted with a barbecue booked with us. The use of barbecues you have brought yourself is prohibited. Packaging and residual waste must be taken back on return.
Yes, you can rent a cool box with a capacity of 35 liters and 1 2-liter ice cream cone from us. Price 15 €
Yes, a gas barbecue including propane gas and barbecue tongs can be booked for €35.
No! You can bring your own crockery. If you have booked finger food or a barbecue buffet, the equipment for consumption is included.
No. Shisha smoking is prohibited on our boats.
No! The carrying and towing of SUP boards, inflatable boats and similar sports equipment is prohibited on our boats. sports equipment is prohibited on our boats.
Before setting off, you will be given an emergency number that you can use to request help. Our colleagues from the emergency service will be on their way immediately and take care of it. In life-threatening cases and serious accidents, 112 should be called immediately.
Events
Everything you need to know about organizing and holding events on our boats and rafts!
We offer a variety of events including corporate parties, birthday parties, weddings, bachelor parties and team building events. Each event can be customized to meet your specific wishes and needs.
The maximum number of participants depends on the chosen boat or raft. Our rafts can accommodate up to 20 people, while larger boats can accommodate up to 50 people. Please contact us to clarify the capacity for your planned event.
Yes, we offer various catering options tailored to your needs, from snacks and finger food to full menus. Drinks can also be provided. Let us know your requirements and we will be happy to help you.
In the event of bad weather, we have alternative solutions, e.g. the option of postponing the event to a later date or moving to the sheltered indoor area of the boat. In the event of cancellation due to extreme weather conditions, we will refund the full amount or offer you a new date.
Reservations
Answers to frequently asked questions about reservations for boat and raft tours!
Once a booking has been made, the booked boat is automatically reserved for the booking period.
Changes to your reservation are possible up to 14 days before the event. Cancellations are subject to our cancellation policy, which is listed in the booking confirmation. Please contact us to make any changes or cancelations.
As a rule, this is possible as long as the maximum capacity is not exceeded and the event date is still available. Please inform us of any changes as early as possible so that we can make the necessary arrangements.
After a successful booking, you will receive a confirmation email. This e-mail will contain all relevant information about your event, including date, time, number of participants and payment details.
General
Simple answers to frequently asked questions about our offers and services!
According to the provisions of the Unification Treaty, the certificates of competency for recreational craft issued in accordance with the regulations of the GDR are valid without restriction as recreational craft licenses within the meaning of the Sportbootführerscheinverordnung-Binnen. It is not necessary to exchange these old certificates of competency. However, it is recommended to have them rewritten. They are not always recognized, especially abroad.
Our boats requiring a license may only be driven with a valid recreational boating license. The person driving the boat must be in possession of the SBF Binnen. Alternatively, an escort can be booked. No license is required for our license-free boats.
Unusually heavy soiling will be charged at an additional flat rate of €35.00. The assessment is at the discretion of our staff. Damage to or loss of the boat or equipment will be charged. In the event of late return, we charge € 60.00 per boat for the first half hour or part thereof and € 30 for each additional half hour.
Empty runs are counted towards the rental period. A skipper must also be booked for this time.
Please allow at least ½ hour for the handover and the boat and safety briefing and be at the harbor in good time. Only then can you cast off on time. The rest of the crew can only arrive on site for departure.
FAQ - Boat rental Berlin Richtershorn
Sports promenade 15
12527 Berlin
Tel. no.: 0151 55646900